If you smell a gas odor, immediately evacuate from the building or area. Once you're away from the building, call 911. Or, if you see damaged lines, leave the area immediately and call 911. In either case, call us at 888-890-5554 to report the problem.
Customer safety
Make your smoke detectors work for you
To help prevent fire danger here are five things to keep in mind.
- Install smoke detectors on every floor, inside each bedroom and outside sleeping areas. Place them on the ceiling or high on the wall.
- Test detectors monthly by pressing the test button to ensure they are working.
- Replace batteries at least once a year. Consider detectors with long-life batteries or hardwired systems with battery backup.
- Replace smoke detectors every 10 years, or sooner if they malfunction. Follow the manufacturer's recommendations for replacement.
- Keep detectors clean by dusting them regularly. Use a vacuum or a soft brush to remove dust and debris that can affect performance.
