Skip to main content
Black Hills Energy advises of electrical system issues related to thawing frost
WY frost

CHEYENNE, Wy. — Dec. 14, 2023 — Black Hills Energy is experiencing intermittent electrical power interruptions in the Cheyenne area, due to frost melting from the electric wires. Over the past few days Cheyenne has been treated to a picturesque wintry frost.  However, today’s warm-up is causing ice to melt from electrical wires and resulting in momentary “blinks” as the system works to operate.  

“In most cases today, the electric power interruptions have been short in duration,” said Damien Parks, electric operations manager. “Black Hills Energy’s electric operations teams are monitoring the system, and our linemen are conducting inspections and making repairs as needed.”

Safety remains our top priority, so we encourage customers to notify us as issues arise.

Stay safe. Stay connected. If the power goes out, report it online or call 888-890-5554. 
For outage information in your area, stay connected with Black Hills Energy by logging on to  

Electrical and Natural Gas Safety Reminders 

  • While playing or working in the snow, keep an eye out for downed power lines. Never touch or attempt to pick up a fallen power line and keep children and pets away. 
  • Snow and ice buildup on your home’s natural gas meter can create a safety hazard and even cut off the flow of natural gas to your heating equipment and other appliances. To avoid trouble, gently remove snow and ice from on and around the meter with your hands or a broom. 
  • If you suspect an indoor natural gas leak, get out immediately. Call 911, then call Black Hills Energy at 888-890-5554. Wait for Black Hills Energy or emergency personnel to arrive before re-entering the building. Emergency personnel will let you know when it’s safe to return. Do not touch switches or electronics and leave windows and doors as is. Do not turn on lights, ignite a flame, use a cell phone or use anything that might cause a spark, including a flashlight or a generator. 
  • Ensure your home is equipped with carbon monoxide detectors.

Black Hills Energy news

  • Jan. 12, 2023 – Black Hills Energy is closely monitoring the National Weather Service forecast this week for a winter storm and extreme cold temperatures predicted to impact several states across the country. Our operations teams are preparing for possible heavy snow accumulation, ice, and sub-zero…
  • Forecasts are calling for extreme cold and the potential for measurable snowfall across much of our service territory. Colder weather means higher energy use as heating systems work harder to keep homes and businesses warm and safe. With the frigid air on the way, Black Hills Energy is here to…
  • Black Hills Energy Issues Important Safety Reminders  Kearney, Nebraska — January 5, 2024 — Black Hills Energy is closely monitoring the hazardous weather outlook issued by the National Weather Service for a winter storm predicted to impact many of our central and western Nebraska customers early…
  • FAYETTEVILLE, Ark. — Dec. 4, 2023 — Black Hills Energy filed a rate review application with the Arkansas Public Service Commission requesting a base rate increase to recover the necessary capital infrastructure and operational costs required to deliver safe, reliable natural gas service for over…