PUEBLO, CO – April 2, 2020 – Black Hills Energy’s number one priority is the continued safety of its customers and employees. To comply with guidelines from Colorado Governor Polis’ stay-at-home executive order, Black Hills Energy has adjusted its response to focus on immediate community needs and has measures in place to ensure it continues to serve its customers in a way that is safe for everyone while executing its Business Continuity Pandemic Response Plan.
“Black Hills Energy is committed to doing its part to slow the spread of COVID-19 while providing an essential service that keeps us all safe and allows us to continue delivering safe and reliable service to our customers in Southern Colorado.” said Vance Crocker, Black Hills Energy vice president of electric operations. “To ensure everyone’s wellbeing, we’ve activated an essential response plan aimed to do both. Our goal is to stay healthy so we can be ready to keep our communities strong.”
To date, Black Hills Energy has not experienced any impacts on the delivery of energy to its nearly 96,000 customers across Southern Colorado. The plan is designed to maintain critical electrical services for all customers. Our work is usually done outside of homes and businesses and our interactions with residents and business owners is limited, if any. Critical work that continues includes service restoration, emergency system repairs, damaged meter repair or replacement, critical equipment replacement, critical capital work and facility repairs.
To safely perform these critical needs, Black Hills Energy is taking extra steps to protect its customers and its employees, including:
- Crews will continue to respond to all emergency calls and will be wearing appropriate personal protective equipment and following health practices as recommended by the CDC and other health organizations.
- Paid leave will be provided for employees who test positive or are put under quarantine.
“The changes being made today will increase our ability to ensure adequate staffing and maintain reliability during this global pandemic,” Crocker said. “We will continue to monitor the COVID-19 Virus Pandemic and continue to communicate further changes as things progress.”
Black Hills Energy’s number one priority is the continued safety of our customers and employees. You can click here to see how we are actively monitoring the coronavirus (COVID-19) situation and to see the measures that are in place to ensure we continue to serve our customers in a way that is safe for both customers and our employees.