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Severe high winds and area wildfires causing power outages for Black Hills Energy customers
fire

RAPID CITY, SD — March 29, 2021, 8:30 p.m. MST – Black Hills Energy has restored power to all customers that experienced power outages across the Black Hills region due to wildfires and severe high wind conditions. The restoration efforts were in the west Rapid City area near South Canyon Road and Schroeder Road area, as well as all of the customers in the Keystone area.

The outages were due to severe high wind conditions and several wildfires in the Black Hills region which began today, March 29 and may continue into Tuesday, March 30. Black Hills Energy operations team stood ready to respond when conditions were safe for crews to restore power. Black Hills Energy operations team will further inspect power line infrastructure tomorrow, March 30.

RAPID CITY, SD — March 29, 4:28 p.m. MST – Black Hills Energy has restored power to about 558 customers that experienced power outages across the Black Hills region due to wildfires and severe high wind conditions. The restoration efforts where in the west Rapid City area near South Canyon Road and Schroeder Road area, as well as about 60 customers in the Keystone area. About 60 customers in some of the isolated areas of Keystone may have power restored late tonight or tomorrow morning.

The outages were due to severe high wind conditions and several wildfires in the Black Hills region which began today, March 29 and may continue into Tuesday, March 30. Black Hills Energy operation team stood ready to respond when conditions are safe for crews to restore power. Black Hills Energy operations team will further investigate the power line damages and plan to replace damaged equipment tomorrow morning.

RAPID CITY, SD — March 29, 1:14 p.m. MST – Black Hills Energy is experiencing several power outages across the Black Hills region. As of 10:20 am, about 558 customers are without electric power in the west Rapid City area near South Canyon Road and Schroeder Road area and an outage impacting about 65 customers in the Keystone area. The outages are due to severe high wind conditions and several wildfires in the Black Hills region which began today and may continue into Tuesday, March 30. Black Hills Energy operation crews stand ready to respond when conditions are safe for crews to restore power.

For outage information in your area, stay connected with Black Hills Energy by logging on to www.blackhillsenergy.com or follow us on Facebook and Twitter. To receive outage notification on your mobile device, please log into your Black Hills Energy account at www.blackhillsenergy.com or 800-890-5554 for customer support.

In an event that you experience an unexpected outage in your home or business, please follow these guidelines for staying safe:

  1. If your power goes out, see if your neighbors have power. If they do, check your home for blown fuses or a tripped circuit breaker.
  2. If your neighbors don't have power or if you can't locate the problem, contact us immediately by calling our emergency number at 1-800-890-5554.
  3. If you see damaged outdoor electric power equipment, please contact us at 1-800-890-5554.
  4. Do not try to remove any debris if it is on a powerline or outdoor electrical equipment.
  5. If you are outdoors, never touch or attempt to pick up a fallen powerline. Assume any downed power line is energized.
  6. During an outage, unplug sensitive computer and electronic equipment or protect them with a high-quality surge protector.
  7. Leave a lamp, electric radio or your portable mobile computer/phone device on so you know when service is restored.
  8. For long power outages do not open your refrigerator or freezer more than necessary. Undisturbed food will remain frozen in most freezers for 12 to 48 hours.
  9. Do not use charcoal grills to heat your home or cook indoors. Dangerous carbon monoxide fumes can build up and cause injury or death.
  10. If you use a portable generator, follow the manufacturer's safety and operating guidelines. Be sure to operate the generator in a well-ventilated area. Never operate it indoors or in your garage. Again, dangerous carbon monoxide fumes can build up and cause injury or death.
  11. Because carbon monoxide is odorless, colorless and tasteless, have a carbon monoxide detector with fresh batteries installed to warn you of potentially dangerous levels of carbon monoxide.