MOUNTAIN HOME, AR – Dec. 24, 2022 – Black Hills Energy technicians worked efficiently over the past two days and restored natural gas service to customers in Mountain Home.
As of 2:30 this afternoon, nearly all of the 330 homes and businesses that lost natural gas on Dec. 23 have been restored.
Black Hills Energy technicians were unable to gain entry into approximately 30 customers’ homes or businesses to perform necessary safety checks and restore service. These customers that have not had gas restored should call Black Hills Energy at 888-890-5554 to schedule service to be restored. Someone over 18 years of age is required to be present during the service restoration process.
“As our customers are extremely important to us, we were hopeful we could make swift progress, and our crews were unified in wanting to restore service as safely and quickly as possible,” said Chad Kinsley, vice president of operations in Arkansas.
“We would like to extend a heartfelt thank you to everyone who assisted us in this effort,” Kinsley continued. “To the City of Mountain Home, Real Life Church for opening a 24-hour warming center, the technicians who traveled to lend a hand, and our customers and community who extended us their patience and support through this process, thank you.”
Customers can find additional information about the outage and Black Hills Energy’s response at blackhillsenergy.com/mountain-home.
Please remember the following safety tips:
- Be alert for leaking natural gas. If you smell natural gas, leave the building or area immediately and tell others to leave, too.
- After you’re safely away from the area, call 911 and our emergency number at 888-890-5554. Never assume someone else has reported a natural gas leak. Alert your neighbors.
- Do not turn on lights, ignite a flame, use a cellphone or use anything that might cause a spark, including a flashlight or a generator while inside your home or any building.
- Never attempt to repair a natural gas leak, and do not attempt to turn natural gas valves on or off.
-
FAYETTEVILLE, AR— Apr. 17, 2020 — While social distancing is keeping us away from each other, we can fortunately still be in touch with nature. Planting a tree is a great way to spend time in the great outdoors while looking toward the future, which is why this Earth Day, Black Hills Energy is… -
FAYETTEVILLE, AR. – Apr. 14, 2020 — April is National Safe Digging Month, and during a time when our minds are on the current challenges facing our nation, Black Hills Energy is providing this safety reminder to emphasize the importance of safe digging. In addition to warmer temperatures, spring… -
Fayetteville, AR. – March 20, 2020 – In these uncertain times, many families are wondering how they will meet all of their family’s needs. Black Hills Energy would like to remind customers and residents of the assistance available through Hearts Warming Homes, a partnership with the Salvation Army… -
It’s not a party until your friendly utility representative shows up. We brought the energy to the Mohawk Drug Store ribbon cutting in Piggot, Arkansas. Welcome to town! We’re so glad you’re here. Read more positive energy stories.