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Ready

Always here, always ready.

From weatherizing your home to creating an emergency plan — there's plenty you can do around your home and business to be ready for the change in seasons. We're here to help you stay safe, be prepared and save energy. 

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Woman looking over papers while sitting at the table and looking concerned
Assistance programs

We offer several programs and resources to give you the extra help you need.

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Laptop and mobile phone
Monitor your energy usage

See where you’re using the most energy and where you can save — all right in your Black Hills Energy account.

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Woman with baby reviewing energy bill
Understanding your bill

Your energy bill provides you with the detail you need to understand your energy usage and service.

Stay safe

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Mike and Maria teach you how to put together an emergency kit
Weather information

We're always ready to respond to issues caused by severe weather. Our highest priority is to provide you with safe, reliable service.

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natural gas
What to do if you smell gas

Natural gas is one of the safest and most reliable forms of energy, but it's important to understand what to do if you smell gas.

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dig
Call 811 before you dig

Whether you’re a homeowner planting a tree or a contractor excavating a subdivision, you must call 811 before you dig. It’s free, it’s easy and it’s the law.

Be prepared

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Person holding a smartphone while working on a laptop.
Notifications and alerts

Set up text, email or phone alerts so you never miss important information about your account.

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preparedness family
Be prepared

Emergencies come in all forms. Whether a forest fire threatens your home, your house has a natural gas leak, or a major storm has caused extensive damage.

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evacuation family plan
How to make an emergency evacuation plan

Feel more in control in emergency situations. Learn what to include in a family evacuation plan.

Save energy

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Commercial rebates
Rebates

We know you’re always looking for ways to save money where you can. That’s why we offer programs to help you do it.

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Image of an air conditioner unit outside of a house.
Spring and summer energy-saving tips

Take time to prepare your home for warm weather. Getting your home ready with our small home improvement hacks that help you stay cool and save you money.

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Man in a plaid shirt caulking a window inside a house
Weatherization

Weatherizing your home is good for your pocketbook and the planet.

Positive Energy

Service Guard technician talking to customer next to an AC unit outside a house
April 22 is Earth Day, but there’s no reason we can’t celebrate all summer long. We’re here to deliver safe, reliable, cost-effective energy, and we’re committed to being environmentally friendly and as energy efficient as possible.Energy efficiency is great for the planet, but it’s good for your…
Three men working inside a power plant
Northwest of Pueblo Memorial Airport sits one of Southern Colorado’s important energy resources: the Pueblo Airport Generating Station, or PAGS for short. Since 2012, PAGS has served as a dependable source of electricity for more than 100,000 Black Hills Energy customers across Southern Colorado.…
Five people and a dog pose beside a police SUV while presenting an award outdoors.
We are committed to the values of safety and community. These two are often connected, but sometimes they’re also leashed to a furry protector. Recently, we proudly supported the Cañon City Police Department (CCPD) with a donation to help their growing K‑9 Unit. Formed in 2014, the K-9 Unit…
Appliance technician posing next to a water heater
Most people don’t think about their water heater until something goes wrong. But Paul, one of our expert South Dakota Service Guard technicians, knows that small warning signs can turn into major problems if they’re ignored.“I want people to feel taken care of,” says Paul.Customers feel it too."…