Energy assistance programs

Helping others strengthens us all. So, when life doesn’t go as planned, we’re ready to support you. Explore our range of energy assistance programs and resources designed to help you stay safe, be prepared and save energy.

Select your state below to see assistance options in your community.

Arkansas

Colorado

Iowa

Kansas

Nebraska

South Dakota

Wyoming

Resources for payment assistance

Low Income Home Energy Assistance Program

LIHEAP is a federally funded program that keeps families safe and healthy by helping with energy costs. Learn how and where to apply for energy assistance here.

Visit LIHEAP site

Black Hills Cares

Black Hills Cares helps eligible customers in need pay their Black Hills Energy bills or emergency energy-related expenses. The program uses voluntary donations from our customers and employees.

Black Hills Cares

Help starts here - 211.org

211 is a nationwide service that connects millions of people to help each year. They provide a local source of social services available to help with utility bill payment assistance, housing options, food and nutrition programs, support groups and more.

Visit 211 site

Orange icon of person with a conversation bubble that contains a heart

Here to help

Additional resources for utility bill help

Budget Billing

Budget Billing is a free, stable payment plan. It gives you more predictable bills by averaging the amount you pay each month.

Budget Billing

Payment arrangements

We understand that a variety of circumstances can lead to a late payment, and we’re here to help you get back on track by offering payment arrangements.

Payment arrangements

Medical Extension Program

This program is available to residential customers whose utility service is medically essential to avoid death or serious medical complications.

Medical Extension Program